Your Pet's First Visit

A pet's first boarding or grooming experience can seem a bit daunting, so we've put together a list of info and resources to help you prepare.

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

If your pet needs any veterinary care or vaccinations prior to their stay, our sister practice Shores Animal Hospital can help right next door. 

Before Your First Appointment
  1. Complete all relevant Patient Forms prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for us
  3. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  4. Feel free to bring your pet's favorite treats!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

"I have a dog aggressive rescue with major trust issues. I have always been disappointed with the training and preparedness of staff members at most boarding facilities in the past. At Prestige, everyone has been incredible with my dog. She trusts and listens to them, and she actually gets excited when we pull into the parking lot, unlike other places where she would cower in fear at the site of the building. This is my go-to place."

Isaac

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